Privacy Statement
How your information is gathered, used, and safeguarded on this site
Last Updated: December 01, 2026
This Privacy Policy explains how SoftHarborShimmer ("we," "us," or "our") gathers, uses, and discloses information about you when you access our website (the "Site"). By using the Site, you consent to the collection and handling of information as described in this policy.
Information We Collect
Information You Provide
Data you voluntarily supply when you:
- Complete the contact form (name, email, message text)
- Sign up for updates (where available)
- Reach out via our contact page
Information Collected Automatically
When you visit the Site, we may automatically collect certain details about your device and your visit, including:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages viewed and time spent on pages
- Date and time of visit
- Approximate geographic location (country/city level)
Cookies and Tracking Technologies
We employ cookies and related tracking technologies to gather and monitor browsing activity on the Site. Cookies are small data files stored on your device.
Types of Cookies We Use
Necessary Cookies: Essential for the Site to function properly, enabling core features like page navigation and access to secure areas.
Analytics Cookies: Help us understand how visitors interact with the Site by collecting and reporting information anonymously. We use this data to enhance our Site and content.
Marketing Cookies: May be set through our Site by third parties. They may be used to build profiles of interests and show relevant advertisements on other sites.
Managing Cookies
When you first visit our Site, a cookie consent banner will appear offering you to:
- Accept all cookies
- Decline non-essential cookies
- Customize cookie preferences
You can also regulate cookies through your browser settings. Please note that turning off certain cookies could impact Site functionality.
How We Use Your Information
We use the collected information for these purposes:
- To respond to inquiries and offer support
- To enhance and optimize our Site and content
- To analyze Site usage and trends
- To safeguard against fraud or illegal activity
- To comply with legal requirements
Information Sharing
We do not sell, exchange, or rent personal data to third parties. We may share information in these situations:
- Service Providers: We may share information with third-party providers who assist in running the Site (e.g., hosting, analytics)
- Legal Requirements: We may disclose information when required by law or in response to valid legal requests
- Protection of Rights: We may share information to safeguard rights, privacy, safety, or property
Third-Party Services
Our Site may include links to external websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
We may employ third-party services for analytics and performance monitoring.
Data Retention
We keep personal information only as long as needed to fulfill the purposes for which it was gathered, including to meet legal, accounting, or reporting obligations.
Data Security
We employ suitable technical and organizational safeguards to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee total security.
Your Rights
Depending on where you are, you may have certain rights concerning your personal data:
- Access: Request a copy of the personal data we maintain
- Correction: Request correction of inaccurate personal data
- Deletion: Request deletion of your personal data
- Objection: Object to our processing of your data
- Portability: Request transfer of your data
To exercise these rights, please contact us using the details below.
Children's Privacy
Our Site is not directed at children under 16. We do not knowingly collect personal data from individuals under 16. If you think we have collected information from a child under 16, please reach out to us.
International Data Transfers
Your data may be transferred to and processed in countries outside your residence. Those countries may have different data protection laws. By using the Site, you agree to such transfers.
Changes to This Policy
We may revise this Privacy Policy occasionally. We will inform you of changes by posting the updated policy on this page and updating the "Last Updated" date. We encourage periodic review.
Contact Information
If you have questions or concerns about this Privacy Policy or data practices, please reach out to us:
- Phone: +351 211 234 567
- Location: Lisbon, Portugal
We will reply to inquiries within a reasonable timeframe.
Consent
By using our Site, you consent to this Privacy Policy and accept its terms. If you disagree with this policy, please refrain from using the Site.